Safety Centre
Reporting a concern
Learn what can be reported, what information helps a review, how urgent matters are handled and how to appeal.
Use the reporting form for harmful, illegal, fraudulent, infringing or otherwise inappropriate content.
If you find content or conduct on FUUVO™ that may be unlawful, harmful, infringing, fraudulent, impersonating, a risk to child safety, a privacy risk, or otherwise in breach of the rules, please submit a report immediately.
You do not need to contact the person or party suspected of a breach. Do not distribute, download, publish, or otherwise further disseminate harmful content yourself. If there is an immediate risk to personal safety, contact your local emergency services directly. The reporting form is not an emergency-service channel.
1. What You Can Report
Risks to child safety.
Self-harm, threats of violence, or other real-world danger.
Terrorism, violent extremism, or unlawful organisational activity.
Scams, phishing, fraud, identity theft, or forgery.
Non-consensual intimate imagery, harmful deepfakes, impersonation, or infringement of likeness rights.
Hate, harassment, discrimination, or cyberbullying.
Infringement of copyright, trade marks, privacy, confidentiality, or other rights.
AI-generated output that may be unlawful, harmful, inaccurate, or otherwise inappropriate.
A compromised account, unusual sign-in activity, or a payment-security issue.
A system vulnerability or data-security issue.
Any other conduct that breaches the Content Rules or User Agreement.
2. How to Submit a Report
Select “Report an Issue or Appeal”, choose the category that best matches the situation, and provide a brief description.
Where necessary, upload relevant supporting material or screenshots. Do not upload unnecessary sensitive personal information, full payment-card details, passwords, or complete copies of unlawful content through the reporting form.
3. How Reports Are Assessed
FUUVO™ assesses reports in light of their nature and seriousness, the evidence available, the potential for real-world harm, and applicable law and Content Rules.
4. What Happens After You Submit a Report
After you submit a report, FUUVO™ will:
Display a confirmation message and case reference immediately.
Send an acknowledgement to reporters who have provided contact details.
Where reasonably practicable, provide an update on the progress or outcome of the report.
Indicate when a serious or complex matter may require additional processing time.
Protect the reporter’s personal information and use it only to the extent necessary to handle the matter.
FUUVO™ may be unable to disclose all handling details because of privacy, safety, legal requirements, the rights of others, or the need to preserve the integrity of an investigation.
5. Copyright, Trade Mark, and Other Rights Complaints
If you believe that content on FUUVO™ infringes your copyright, trade mark, likeness, privacy, or other lawful rights, select “Intellectual Property or Rights Complaint” and provide:
The name of the rights holder or company and contact details.
A link, reference number, or clear description of the content being reported.
The right you claim to own, together with supporting evidence.
The reason you believe the content infringes that right.
A statement confirming that the information submitted is true and accurate.
If you are acting for someone else, evidence of your authority to do so.
FUUVO™ may request further supporting material and, following its assessment, may restrict, remove, or restore relevant content, depending on the outcome of the case.
6. Reporting a Security Vulnerability
If you identify a vulnerability that may affect the security of accounts, data, payments, or systems, do not exploit, publish, sell, or distribute information about the vulnerability.
Please submit a report to report@fuuvo.com and include the time of discovery, the scope of impact, steps to reproduce the issue, and any necessary supporting material.
7. Misuse and False Reports
Do not submit reports that are malicious, false, harassing, or repetitive. FUUVO™ may restrict misuse of the reporting system, but will not retaliate against a user for making a report in good faith.