FUUVO™ User Agreement

Effective Date: 28 July 2026

Effective Date: 28 July 2026

Introduction

Welcome to the FUUVO™ www.fuuvo.com products and services.

FUUVO™ products and services are provided by FUURAA HOLDING GROUP PTE. LTD., a Singapore company, and its affiliates (collectively, “we”, “us”, “our” or “FUURAA”). They are made available through websites and such other innovative forms as may emerge with technological development, including platforms whose core functionality is generative artificial intelligence (collectively, “FUUVO™” or the “Service”).

This User Agreement (this “Agreement”) sets out the basis on which we provide the Service. Because it cannot exhaustively address every right and obligation between you and us, particular modules or features may be governed by separate agreements, product rules, notices or policies (collectively, “Specific Terms”). Specific Terms supplement and form an integral part of this Agreement and have the same legal effect. If any Specific Terms conflict with this Agreement, the Specific Terms prevail to the extent of the conflict. For example, our collection, use, storage and protection of personal data, and your rights in relation to it, are described further in our Privacy Policy. The Service may include free basic services and paid value-added services; use of paid value-added services is also subject to the Paid Services Agreement and relevant notices.

This Agreement is fundamental to the Service and affects your rights. Please read it carefully before using the Service, especially provisions that exclude or limit our liability or limit your rights. Such provisions may be highlighted in bold or by other reasonable means. By clicking to accept, checking a box, or otherwise agreeing to this Agreement through a webpage, or by using the Service, you agree that this Agreement is binding on you and us.

If you are under 18 years old, or have not reached the age of legal majority in your jurisdiction, you must read and understand this Agreement with your parent or legal guardian, obtain that person’s consent, and use the Service only under that person’s guidance. Children under 13 may not independently register for or use the Service.

1. Service Description

1.1 The Service. We provide a range of artificial intelligence services based on large language models and other AI models. The models process information submitted by users (“Input”) and, through computation and inference, produce responsive content (“Output” or “Generated Content”). Input and Output are collectively referred to as “Content”.

1.2 Intended users. The Service is principally intended for adults with full legal capacity, meaning individuals who have reached the age of legal majority in their jurisdiction. Given the nature of the Service, users must be able to assess Content effectively and use it responsibly. Children under 13 may not independently register for or use the Service. Users under 18, or who otherwise lack legal capacity to use the Service, must obtain the consent of a parent or legal guardian and use the Service under that person’s guidance.

1.3 Permitted contexts. The Service is intended for personal learning, research, appreciation, everyday life and entertainment purposes.

1.4 Risk notice. Artificial intelligence and machine learning are rapidly evolving fields. We continuously seek to make the Service more accurate, reliable, safe and useful. However, because machine learning is probabilistic and inherently uncertain, the Service may in some circumstances produce inaccurate Output. We do not guarantee that Output will be current, and technical limitations may mean that Output does not comprehensively address what you seek.

Accordingly, when using the Service:

(a) Do not treat Output as your sole source of fact or as absolutely accurate information. You must independently assess its accuracy and suitability, and use or share it reasonably in light of the intended purpose and context, so as to avoid adverse effects arising from erroneous or inappropriate Content.

(b) Output must not replace professional advice in medical, legal, financial, educational or other professional fields. FUUVO™ does not provide legal, financial, medical or other professional advice through the Service. Any Output is for general informational purposes only and must not be relied upon as professional advice.

(c) Do not use Generated Content as the sole basis for decisions that may have legal or other material effects on an individual, including decisions concerning credit, education, employment, housing, insurance, legal matters, medical care or other important matters.

(d) Output does not represent FUUVO™’s views. Any reference in Output to a third-party product or service does not mean that the third party endorses the Content or is affiliated with FUUVO™. If you choose to use web-search functionality, we may automatically search publicly available information published by third parties to assist in responding to your Input. Search sources are created and provided by third parties, and Output may integrate information from those sources solely for your reference. The Service does not endorse or agree with any position or view in linked webpages, and does not warrant the truthfulness, accuracy or reliability of linked content. Where advertisements, sponsored content, commercial recommendations or affiliated services appear in the Service, we will identify them reasonably where required by applicable law. Search results and recommendations do not constitute a guarantee by FUURAA of any relevant product, service or transaction.

1.5 Eligibility and acceptance. By accessing or using the Service, you represent and warrant that:

(a) your access to and use of the Service complies with all applicable national and international laws, regulations and treaties, including data protection, privacy, export-control and anti-money-laundering laws;

(b) you will not access or use the Service in breach of export controls, economic sanctions or trade-restriction laws applicable to FUURAA or relevant service providers. FUURAA may restrict a relevant account where it has a reasonable compliance basis to do so, using measures proportionate to the risk to the extent permitted by law;

(c) you are not listed on any sanctions list maintained by the United Nations, the U.S. Office of Foreign Assets Control (OFAC), the European Union or another applicable competent authority; and

(d) you will not use the Service for the benefit of any person or entity located in a sanctioned jurisdiction or listed on a sanctions list.

2. Account Use

2.1 Registration. You must provide accurate, lawful and valid information reasonably necessary to complete registration, maintain account security and use the features you select, and you must agree to this Agreement and other applicable rules and policies. We will not require an identity-card number, legal name or other identity information that is not reasonably related to basic services. If information is optional, we will identify it as such. Your refusal to provide optional information will not affect use of basic services that do not depend on that information. Where particular features lawfully require identity verification, age confirmation, payment, business verification or a security investigation, we will separately explain the information required and the purpose of processing. You must not register more than a reasonable number of accounts.

2.2 Use and transfer. Once registration is complete, you have a lawful right to use your account and are legally responsible for all activity under it. If you purchase paid services, you must ensure that your payment account and payment method are lawful. You must safeguard your account and must not transfer, lend, lease, rent or otherwise make it available to another person. You are responsible for loss resulting from your failure to safeguard the account, including theft or unauthorised use.

2.3 Cancellation. You may apply to cancel your account through the cancellation process made available in the Service. Once cancellation is completed, you will no longer be able to log in to or use the account. Relevant user Content may be deleted or anonymised in accordance with the retention periods and deletion processes in the Privacy Policy. Data that must be retained by law, security logs, transaction records, dispute-resolution materials and backup data may continue to be retained for the period required by law or reasonably necessary. Unused paid entitlements, refunds and other consumer rights will be handled under the Paid Services Agreement and applicable law. Certain data and Content may not be recoverable after cancellation; please save any material you need before cancelling.

2.4 Account recovery. If you lose access to your account or disclose a verification code, you may promptly contact us for assistance in recovering the account. If you discover any unlawful use of an account, notify us immediately and we will cooperate and address the matter as soon as reasonably practicable.

2.5 Account responsibility. You are fully responsible for all activity under your account, including model calls, data submissions and any action taken by a person or entity using your account credentials. You agree to:

(a) monitor your account activity regularly for unauthorised use;

(b) notify FUURAA immediately of any unauthorised access to your account or any other security breach connected with it; and

3. Rights and Obligations

3.1 Your rights and obligations. You may use the Service in accordance with this Agreement and may submit feedback or complaints. You must comply with all applicable national and international laws, regulations and treaties, this Agreement, and other applicable agreements, rules and policies published on the relevant Service pages. You must not use the Service for unlawful or improper purposes, including in ways that may endanger legally protected government information, national-security information, trade secrets, information subject to confidentiality obligations, or information that applicable law prohibits from being collected, used, disclosed or transmitted. You may not assign any right or obligation under this Agreement; any attempted assignment is void.

3.2 Our rights and obligations. We will provide the Service in accordance with applicable law, proactively fulfil statutory obligations, protect network security, data security and your personal data, protect minors’ lawful interests and physical and mental well-being, and use reasonable efforts, within available technology, to maintain secure, stable and continuous operation of the Service. We will seek to improve the technology and user experience. However, technical and resource constraints mean that we cannot guarantee that the Service will always respond to your needs in a timely manner.

If you breach applicable laws, regulations, this Agreement or platform rules, we may take appropriate measures, including requiring rectification, blocking or deleting your Content, suspending or withdrawing some or all entitlements (including paid entitlements), restricting account functions, suspending, freezing or closing the account, or refusing, suspending or ceasing to provide the Service.

4. User Conduct Rules

4.1 When registering for and using an account, you must:

(a) be fully responsible for the truthfulness, lawfulness and validity of registration and payment information. Your account name, avatar, other registration information and other personal information must not contain unlawful, harmful, fraudulent, exploitative, violent, discriminatory or other content that violates applicable law or platform safety rules. You must promptly update registration information and must not register or use the Service in another person’s name, including by using another person’s name, trade name, avatar or another confusingly similar means;

(b) safeguard your account and assume legal responsibility for all activity under it;

(d) not transfer, lend, lease, rent or otherwise make the account available to another person;

(e) not use unauthorised or unlawful payment channels, or use the Service through fraud or other dishonest means; and

(f) not engage in any other unlawful or unreasonable registration or use of the Service.

4.2 When submitting Input to the Service, you must:

(a) ensure that you have the right to provide the relevant Input, and that it does not contain legally protected national-security information, confidential government information, confidential information disclosed without authorisation, or other information that applicable law prohibits from being collected, used, disclosed or transmitted; and ensure that the Input does not infringe any person’s intellectual-property rights, portrait rights, reputation, honour, name, privacy, personal-data rights or other lawful rights and interests;

(b) where your Input contains personal data, ensure that you have a lawful, reasonable and appropriate basis for submitting it to the Service, including, where applicable, valid consent from the individual or that individual’s guardian, or that you have applied anonymisation measures required by law. Otherwise, do not upload it. Your obligations in respect of third-party personal data do not exclude or reduce FUURAA’s independent obligations under applicable data-protection law. We will nevertheless apply reasonable data-minimisation, access-control, retention-limitation, security-protection and deletion measures to personal data received;

(c) not enter personal data, photographs, voice recordings, biometric information or other sensitive material relating to a child under 13 in any circumstances, unless you have obtained valid consent from the child’s parent or legal guardian and the submission complies with applicable law; and

(d) where your Input contains business information, especially trade secrets, ensure that you have the right to process it and apply necessary de-identification measures before upload to avoid adverse commercial consequences.

4.3 You must not use the Service for any unlawful or improper purpose that violates applicable law, regulation, regulatory requirement or binding legal order, or infringes the public interest or the lawful rights and interests of FUURAA or a third party, including:

(a) purposes that may seriously harm physical health, mental health, society or the economy, or that violate technology ethics;

(b) conduct that infringes intellectual property, trade secrets or business ethics;

(d) fraud, deception, misleading or deceptive activity, including creating forged documents, impersonating a person or entity, defrauding consumers, money laundering, terrorist financing, other financial crime, or possessing, distributing or generating content that is unlawful under applicable law, such as illegal drugs, counterfeit goods or stolen property;

(e) infringement of privacy or lawful personal-data rights and interests, including unlawful collection or disclosure of personally identifiable information or protected educational, financial or other records, such as addresses, telephone numbers, email addresses, numbers or identifying features in personal identity documents (for example, identity-card or passport numbers), or credit-card numbers; or

(f) any use prohibited or restricted by applicable law, regulation, regulatory requirement or binding legal order, or that may harm the public interest or the lawful interests of FUURAA or a third party.

4.4 You must not use the Service to produce, reproduce or publish unlawful information containing:

(a) legally protected government information, national-security information, trade secrets, information subject to confidentiality obligations, or information that applicable law prohibits from being collected, used, disclosed or transmitted;

(b) advocacy, incitement or promotion of terrorism, extremism or violence, or incitement of terrorist or extremist activity, including instructions for making weapons, terrorist propaganda or calls for violence against individuals or groups;

(d) information that the user knows to be false and intentionally creates or disseminates where it is likely to cause material real-world harm to individuals, public safety, social order or economic activity;

(e) obscenity, pornography, gambling, murder or incitement to commit crime;

(f) insults, defamation, or infringement of another person’s reputation, privacy or other lawful rights and interests;

(g) hate speech or discrimination based on race, ethnicity, sex, sexual orientation, religion, disability or any other protected characteristic;

(h) child exploitation or abuse, including child sexual abuse material, grooming of minors or content that harms children; or

(i) other content prohibited by law or administrative regulation.

4.5 You must not use the Service to produce, reproduce or publish unlawful, harmful, fraudulent, exploitative, violent, discriminatory or other Content that violates applicable law or platform safety rules, including Content that:

(a) contains sexual suggestion or sexual provocation likely to create sexual associations;

(b) depicts gore, horror, cruelty or other material likely to cause physical or psychological distress;

(d) may induce minors to imitate unsafe behaviour or develop unhealthy habits; or

(e) promotes self-harm, suicide or eating disorders.

4.6 You must not engage in activities that endanger cybersecurity, the operational security of the Service or business order, including:

(a) unlawfully accessing networks, interfering with normal network functions, stealing network data or engaging in other cybersecurity-harming activity, including using data without permission or accessing a server or account without permission; forging TCP/IP packet names or components; attempting without authorisation to probe, scan or test vulnerabilities in Service systems or networks; entering a network or computer system without permission and deleting, modifying or adding stored information; interfering with or damaging the normal operation of Service systems or websites; or intentionally distributing malware, viruses or other material that disrupts normal network-information services;

(b) providing programs or tools specially designed to unlawfully access networks, interfere with normal network functions or safeguards, or steal network data;

(c) knowingly providing technical support, advertising, promotion, payment settlement or other assistance to another person engaged in cybersecurity-harming activity;

(d) reverse engineering, reverse assembling, decompiling, translating or otherwise attempting to discover the source code, models, algorithms, systems or underlying components of the Service;

(e) writing or using automated scripts, programs or tools, including bots, crawlers and scheduled tasks, to simulate human operations and automate or bulk-use our products or services. This does not include APIs, automated workflows, enterprise features, Workspace features or Agent features that FUURAA formally provides, expressly authorises or supports through official interfaces;

(f) repeatedly conducting the same or similar operations in large volumes, frequently submitting the same or similar Content, or otherwise disrupting the normal operation or order of the Service;

(g) copying or developing a product, model or service that is a substantial substitute for the Service through unauthorised large-scale scraping, bulk copying, systematic extraction of Output, reverse engineering or any other means that violates this Agreement;

(h) without our authorisation, copying, transferring, leasing, renting, lending, selling, sublicensing or otherwise making available all or part of the Service;

(i) using the Service beyond the scope of the licence or otherwise potentially abusing the Service; or

(j) any other activity that endangers cybersecurity, the operational security of the Service or business order.

4.7 You must not maliciously circumvent the Service’s information-content safety-management or risk-prevention mechanisms, including by:

(a) using variants, garbled characters, symbols, homophones or other techniques to evade Service detection in order to submit or generate unlawful statements;

(b) maliciously attacking, inducing or poisoning the Service through impersonation, reverse prompting, jailbreak attacks or similar methods;

(c) deleting, altering or concealing AI-generated-content labels required by law, or otherwise violating applicable law, infringing intellectual property or privacy, unlawfully obtaining data or circumventing Service safeguards; or

(d) engaging in other conduct that maliciously circumvents the Service’s information-content safety-management or risk-prevention mechanisms.

5. Intellectual Property and Other Rights

5.1 Except for rights that applicable law confers on relevant rights holders, FUURAA owns all rights permitted by law in and to the Service, including software, technology, programs, code, user interfaces, webpages, text, graphics, layout, trademarks and electronic documents, including copyright, trademark, patent and other intellectual-property and proprietary rights. FUURAA or its licensors lawfully own the relevant rights in the models, model weights and algorithms.

Except for the limited right to use the Service expressly granted to you under this Agreement, this Agreement does not transfer any intellectual-property rights of FUURAA or its licensors to you.

5.2 To the extent permitted by applicable law, and without prejudice to third-party rights, third-party model-provider rights or other users’ rights, FUURAA does not assert any rights in Output that it may lawfully grant to you. You may use Output in accordance with this Agreement and applicable law. AI-generated content may not qualify for copyright or other intellectual-property protection, and we do not warrant that Output is original, exclusive, registrable or non-infringing.

5.3 FUURAA will process user Content in accordance with the Privacy Policy and the training choices displayed to you in the product interface. Where consent is legally required, or where you have opted out of training, we will not use the relevant Content for that training purpose. To the extent permitted by applicable law, we may use anonymised or de-identified data, Service-operational data and user feedback for safety monitoring, bug fixing, performance analysis and Service improvement. The Privacy Policy governs the specific processing practices.

6. AI-Generated Content Labelling Rules

To improve transparency in AI processing, protect the public’s right to know and support content provenance, we apply labels to Generated Content such as text, images, audio and video produced through AI technology, where required by law or regulation. The method of labelling is as displayed on the relevant feature page.

Please read and understand the following rules:

6.1 Definitions.

(a) “Generated Content” means text, images, audio, video or other material directly generated through AI technology, or formed after AI technology has materially modified original content.

(b) “Label” means a visible or machine-readable label that we may add to AI-generated or materially AI-modified Content in light of applicable law, product functionality, content type and safety needs. The specific labelling method is as displayed on the relevant feature page.

6.2 Your labelling obligations and responsibility. You undertake and agree not to remove, obscure, alter, conceal or attempt to circumvent, in breach of applicable law or this Agreement, any explicit or implicit Label that the Service applies by default. Tampering with a Label in any form may give rise to legal liability.

You must not use Generated Content from which a Label has been removed for any purpose that may be unlawful, non-compliant or infringing of another person’s lawful rights and interests. You are independently responsible for all third-party complaints, claims and proceedings arising from your use or dissemination of such Content. If your conduct causes us to incur penalties or loss, you must compensate us for all resulting losses and reasonable expenses.

A Label does not constitute our guarantee or endorsement of the Content’s authenticity, accuracy, ownership or suitability. You bear the risks of using Generated Content.

7. Breach and Remedies

7.1 You understand and agree that, where you breach this Agreement or applicable law, we may make an independent determination based on your information, behavioural data and other interactional relationships, and may take measures including warnings, requiring rectification within a specified period, restricting account functions, suspending or terminating user entitlements or quotas (including cancellation of paid entitlements without compensation), suspending use, closing the account, prohibiting re-registration and deleting relevant Content.

Except in emergencies involving suspected criminal or unlawful activity, fraud, child safety, cyberattack, material security risks or a risk of immediate harm, we will generally explain the principal reasons and provide a reasonable opportunity to appeal before permanently closing an account or cancelling unused paid entitlements. If you believe a measure was taken in error, you may appeal using the contact details in this Agreement. If our review confirms an error, we will restore the relevant entitlements.

You understand and agree that, if your intentional unlawful conduct, material breach of this Agreement or upload of Content that infringes a third party’s rights causes FUURAA to face a third-party claim, you must, to the reasonable extent permitted by applicable law, indemnify FUURAA for direct losses actually incurred and reasonably evidenced, and reasonable legal costs, including litigation, arbitration, legal, notarisation, notice, expert, travel, investigation, evidence-gathering, compensation, liquidated-damages, settlement and administrative-penalty costs.

8. Limitation of Liability

8.1 Third-party services. Some FUUVO™ features may be supported by third-party AI models, cloud services, search services, payment services or other technology providers. In accordance with applicable law, we will conduct reasonable due diligence on service providers that process personal data on our behalf, enter into appropriate data-protection terms, and apply security and oversight measures proportionate to risk. Third-party services may have their own technical limitations, availability risks and content differences. For categories of third-party providers, processing purposes, cross-border transfers, retention periods and relevant safeguards, please refer to the Privacy Policy and the FUUVO AI Information Card.

8.2 Force majeure and other causes. We will perform our basic safeguard obligations as required by law. Unless law or regulation provides otherwise, we are not liable for impeded performance, defective performance, delayed performance or changes in performance resulting from:

(a) force-majeure events such as natural disasters, strikes, riots, war, government action or judicial or administrative orders;

(b) public-service factors such as power-supply or communications-network failures, or third-party factors such as viruses or hacker attacks on mobile communications terminals or system instability; or

(c) routine or emergency equipment and system maintenance, equipment or system failures, or network-information and data-security factors, despite good-faith management.

8.3 Technical limitations. Unless law or regulation provides otherwise, due to the technological and resource constraints on which the Service depends, we make no guarantee that:

(a) the Service will meet your actual or particular requirements;

(b) the Service will be accurate, reliable, functionally available, timely, error-free, uninterrupted, continuously stable or free of faults;

(d) the accuracy, stability or completeness of the Service’s code, programs or content to which they link is guaranteed; or

(e) Output produced through malicious inducement or other use that violates this Agreement will be consistent with the views of the Service operator.

8.4 If you encounter information relating to loans, investment or financing, wealth management, account passwords or advertisements, you must remain vigilant and exercise your own judgment. Unless law or regulation provides otherwise, we are not responsible for any judgment you make based on such information.

8.5 Unless expressly required otherwise by law, we are not liable for any indirect, incidental, consequential or punitive loss, including loss of profits, loss of business reputation, loss of data or other tangible or intangible loss. Our aggregate direct liability to you, whatever the cause or basis of liability, is capped at:

(a) for free users, SGD 100; and

(b) for paid users, the total fees (if any) that you paid to us during the six months immediately before the dispute arose.

The foregoing limitations do not apply to fraud, fraudulent misrepresentation, wilful misconduct, death or personal injury caused by negligence, or liability that applicable law does not permit to be excluded or limited. They also do not limit any non-excludable rights you may have under Singapore’s Personal Data Protection Act 2012 (the “PDPA”), the Consumer Protection (Fair Trading) Act 2003 or other applicable law.

8.6 We may handle unlawful or non-compliant Content under this Agreement, but this right does not create an obligation or commitment to do so. We cannot guarantee that all unlawful conduct will be identified or addressed in time.

8.7 To the maximum extent permitted by applicable law, FUURAA, its directors, officers, employees and contractors lawfully providing services are not liable for any indirect, incidental, consequential, special, exemplary or punitive damages, including lost revenue, profits, data or business opportunities, arising out of or relating to this Agreement or your use of the Service, even if FUURAA has been advised of the possibility of such damages.

8.8 We may assign our rights or obligations under this Agreement to any affiliate, subsidiary or successor to the business relating to the Service.

9. Termination of Service

9.1 You may terminate use of the Service at any time through the account-cancellation process. If you breach law, this Agreement or platform rules, or infringe the lawful rights and interests of the public, FUURAA or a third party, we may terminate the Service as appropriate.

9.2 For the needs of overall Service operations, we may determine the configuration and scope of the Service or its features, and may modify, interrupt, suspend or terminate the Service as appropriate.

9.3 If the Service is terminated for reasons attributable to you, the entitlements in your account will also terminate and you will not be entitled to compensation. If FUURAA permanently terminates a paid service for reasons attributable to FUURAA, we will provide a pro rata refund or equivalent compensation based on the unused period or quota of the paid service, unless law provides otherwise.

10. Notice Regarding Use by Minors

10.1 We do not generally offer the Service for independent registration or use by children under 13. Where the Service involves minors’ personal data, FUURAA will implement appropriate age-verification, guardian-consent, feature-restriction and safety measures according to applicable law and the particular processing context.

10.2 FUUVO™ must not be used as a substitute for professional mental-health, medical, educational or crisis-support services for children. Where self-harm, suicide, abuse, exploitation or another immediate risk is involved, users must promptly contact local emergency services, a guardian or a qualified professional.

10.3 FUUVO™’s feature restrictions, safety measures, guardian contact channels and reporting channels for minors are set out in the FUUVO AI Information Card.

10.4 Users under 18 must obtain the consent of a parent or legal guardian and use the Service under that person’s guidance.

10.5 To better protect minors’ privacy rights, you must strictly comply with applicable law and the user-conduct rules. You must not upload a minor’s personal data, photographs, video, voice or other material that you are not entitled to provide. When uploading Content relating to a minor, you represent and warrant that you have obtained valid authorisation under applicable law from the minor’s parent, legal guardian or other authorised person. The act of uploading such Content alone does not mean that FUURAA assumes that you are authorised to consent on the minor’s behalf.

11. Protection of Statutory Consumer Rights

Nothing in this Agreement excludes, restricts or affects any statutory right that you have under Singapore’s Consumer Protection (Fair Trading) Act 2003 or other applicable law where that right cannot lawfully be excluded or restricted.

12. Compliance and Export Controls

You agree to comply with all applicable export-control, sanctions and trade laws, including the U.S. Export Administration Regulations (EAR), the EU Dual-Use Regulation, and sanctions implemented by the United Nations, the United States and the European Union. You agree:

(a) not to export, re-export or transfer the Service or any related technology to a sanctioned jurisdiction or listed person; and

(b) not to use the Service for any purpose prohibited by export-control or sanctions laws.

If FUURAA determines that you have breached export-control or sanctions laws, or that your use of the Service poses a compliance risk, FUURAA may terminate your access to the Service.

13. Updates to the Service and this Agreement

To continually improve the Service experience and adapt to changes in Singapore laws and regulations, policy, technical conditions and product features, we may modify the Service, including by adding, removing or changing features, and may update this Agreement from time to time. If an update materially affects users’ rights or obligations, we will provide reasonable and prominent notice before it takes effect. If an update involves a new purpose for collecting, using or disclosing personal data; use of personal data for model training or fine-tuning; disclosure to a new category of third party; or any other matter for which renewed consent is required by law, we will not rely solely on your continued use of the Service as consent. Instead, we will provide clear notice and, where required by applicable law, obtain your consent again. For general updates that do not introduce new personal-data uses or material changes to rights, your continued use of the Service after notice constitutes acceptance of the updated terms, unless applicable law provides otherwise.

14. Governing Law and Dispute Resolution

14.1 Governing law. This Agreement is governed by and construed in accordance with the laws of Singapore, without regard to its conflict-of-laws principles.

14.2 Dispute resolution. The parties will first seek to resolve any dispute arising out of or relating to this Agreement through good-faith consultation. If the dispute is not resolved, either party may bring proceedings in the courts of Singapore having jurisdiction. For consumer disputes within its jurisdiction, you may bring a claim before the Singapore Small Claims Tribunals in accordance with applicable law. Either party may seek interim injunctive or other urgent relief to protect intellectual property, personal data or confidential information, or to prevent imminent harm, without waiting for consultation to conclude.

15. Miscellaneous

15.1 Severability and enforceability. If any provision of this Agreement is held to be void, invalid or unenforceable, it will be severed without affecting the validity or enforceability of the remaining provisions. Our delay or temporary failure to exercise any right under this Agreement is not a waiver of that right.

15.2 Headings. The headings in this Agreement are for convenience only and do not affect interpretation.

15.3 No third-party beneficiaries. This Agreement is entered into between you and FUURAA HOLDING GROUP PTE. LTD. No third party has any right or benefit under it.

15.4 Assignment. You may not assign this Agreement or any of your rights or obligations under it without FUURAA’s prior written consent. FUURAA may assign this Agreement without your consent to any affiliate or successor in interest, for example in connection with a merger, acquisition or sale of assets.

15.5 Waiver. FUURAA’s failure to enforce any provision or condition of this Agreement is not a waiver of that provision or condition and does not prevent FUURAA from enforcing it later.

15.6 Language. This Agreement is published in English and Chinese. If the two versions are inconsistent, the English version prevails to the extent permitted by applicable law.

15.7 Availability. FUUVO™ may not offer all features in every country or region. You are responsible for confirming that access to and use of the Service is permitted where you are located. Different regions may be subject to different rules relating to features, Content, data processing and consumer protection.

16. Contact Information

If you have any question, concern or request about this Agreement or the Service; if you discover unlawful, harmful, fraudulent, exploitative, violent, discriminatory or other Content that violates applicable law or platform safety rules in the Service or in Generated Content; or if you believe that your lawful rights or interests, including intellectual-property, personal-data, portrait or reputation rights, have been infringed, please contact us to make a report or complaint:

Company: FUURAA HOLDING GROUP PTE. LTD.

Data Protection Officer (DPO)

Email: dpo@fuuvo.com

Content Safety and Rights Reports

Email: report@fuuvo.com

General Enquiries, Product Support and Partnerships

Email: info@fuuvo.com